Privacy Policy

Last updated: 19 October 2026Effective from: 19 October 2026

Summary: this privacy policy explains what personal data we collect when you contact us or work with us, why we need it and how long we keep it. We never sell your data, analytics only run if you accept them, and you can ask to see, correct or delete your data at any time.

1. Who we are

SEO Company UK (“we”, “us”) provides SEO, GEO, website and related marketing services to UK businesses. Our mailing address is 15 Shakespeare Avenue, Scunthorpe, DN17 1SA, United Kingdom. For the purposes of UK data protection law, we are the controller of the personal data described in this policy.

If you have any questions about this policy or how we handle your data, email privacy@seocompanyuk.co.uk or call 020 4509 8867.

2. Data we collect

We only collect what we need to reply to you and to deliver our services. That can include:

  • Contact details you give us through our forms, by email or by phone, such as your name, business name, phone number and email address
  • Your website address and anything you tell us about your business, goals and the areas you serve
  • Details needed to run your account if you become a client, such as billing contacts, invoices and payment records
  • Logins or access you choose to share so we can work on your website, Google Business Profile or other accounts
  • Basic technical data our hosting provider records when you visit the site, such as your IP address and browser type, kept in server logs for security

3. How we use your data

We use your personal data to:

  • Reply to your enquiry and prepare your free audit or proposal
  • Provide the services you sign up for, including reports and calls about your account
  • Send invoices, take payment and keep the financial records the law requires
  • Keep our website and systems secure

We don’t add you to a mailing list without asking first, and we don’t use your data for automated decisions that affect you.

5. Cookies

We only use the cookies the site needs to work unless you say otherwise. When you first visit, a banner asks whether you accept analytics cookies.

  • Analytics (only with your consent): we use Google Tag Manager and Google Analytics to see how visitors use the site, such as which pages are viewed. Until you click Accept, these tools run without setting analytics cookies.
  • Spam protection: our forms use Cloudflare Turnstile to check that an enquiry comes from a person, not a bot. It is needed for the forms to work and does not track you across other sites.
  • Maps: our location pages show a Google Map, which Google may use to set its own cookies.

Your choice is saved in your browser. To change it, clear this site’s data in your browser settings and the banner will appear again on your next visit.

6. Sharing your data

We never sell or rent your personal data. We only share it with trusted providers that help us run the business, and only as much as they need. These include Cloudflare (website hosting and form spam protection), Resend (which delivers form enquiries to our inbox), Google (Tag Manager and Analytics, only with your consent, and Maps), our accounting software and, when you ask us to, the platforms we manage for you, such as Google Business Profile.

Some providers may store data outside the UK. When that happens, we rely on the safeguards UK law requires, such as an adequacy decision or the UK International Data Transfer Agreement.

7. Data retention

We keep enquiry details for 12 months after we last hear from you, unless you become a client. Client records, including invoices, are kept for 6 years after our contract ends, because UK tax rules require it. Server logs are kept for no more than 90 days. When data is no longer needed, we delete it securely.

8. Your rights

Under UK GDPR you have the right to:

  • Get a copy of the personal information we keep on you
  • Have wrong or missing details fixed
  • Have your information erased
  • Restrict how your information is used
  • Object to how your information is used, including for marketing
  • Receive your information in a format you can take elsewhere
  • Take back your consent whenever you like, where consent is our basis

To use any of these rights, email privacy@seocompanyuk.co.uk. It’s free, and we’ll reply within one month.

9. Keeping your data safe

We use secure, encrypted connections on our website, strong passwords and two-step sign-in on our accounts, and we limit access to your data to the people who need it to do their work. Any logins you share with us are stored in a password manager and removed when our work together ends.

10. Contact and complaints

If you have a question or concern, email privacy@seocompanyuk.co.uk, call 020 4509 8867 or write to SEO Company UK, 15 Shakespeare Avenue, Scunthorpe, DN17 1SA, United Kingdom. We’ll do our best to sort it out.

You can also raise a complaint with the ICO (Information Commissioner’s Office), which regulates data protection in the UK, at ico.org.uk or on 0303 123 1113.

11. Updates to this policy

This policy can change over time. The “Last updated” date above shows the latest version, and clients hear from us directly about any important change.

FAQ

Privacy questions

  1. Do you sell my data?

    No. We never sell or rent your personal data to anyone. We only share it with the providers that help us run the business, such as our hosting, email and form services, as listed under Sharing your data.

  2. How do I request a copy of my data?

    Email privacy@seocompanyuk.co.uk and ask for a copy. It’s free, and we’ll reply within one month. We may ask you to confirm who you are first, so we don’t send your details to the wrong person.

  3. Does your website use cookies?

    Only the ones it needs to work, unless you click Accept on the cookie banner. If you do, we use Google Analytics to see how the site is used. If you click Reject, analytics cookies stay off. See Cookies.

  4. How long do you keep enquiry details?

    We keep enquiry details for 12 months after we last hear from you, unless you become a client. Client records are kept for 6 years after our contract ends, to meet UK tax rules.